Increased Turn Around Time for Non-English Async Speech to Text API

Incident Report for Rev AI

Resolved

AWS is showing that the incident has been resolved. Our engineering team is continuing to monitor this situation, but we have observed improvements on transcription turn around times.

Posted Sep 28, 2022 - 21:20 UTC

Identified

The issue has been identified as an issue with AWS https://health.aws.amazon.com/health/status

Posted Sep 28, 2022 - 19:18 UTC

Investigating

Issue is caused by AWS Service outage.

https://health.aws.amazon.com/health/status

Posted Sep 28, 2022 - 18:02 UTC

This incident affected: Async API.