Increased number of 5xx responses to effected components

Incident Report for Rev AI

Resolved

This incident has been resolved. The issue spanned from 10am PT to 11:30 PT

Posted Apr 01, 2021 - 20:13 UTC

Monitoring

The issue effects job submission, custom vocabulary creation, on-premise licensing REST API endpoints in addition to the websocket streaming API.

A fix has been implemented and we are monitoring the situation.

Posted Apr 01, 2021 - 20:12 UTC

This incident affected: Asynchronous Speech to Text API, Streaming Speech to Text API, Custom Vocabulary API, and On-Prem Licensing Server.